FAQs

• How long will it take for my Oilaway face wash sheets to arrive?

Shipping times for our Oilaway face wash sheets vary depending on your location. If you live in Canada, your package should arrive within 2-7 business days.

• What shipping carrier do you use for your products?

We use Canada Post to ship all of our products, including Oilaway face wash sheets.

• Can I track my order once it has been shipped?

Yes, you can track your order using the tracking number provided in your shipping confirmation email.

• What is your return policy?

We want all of our customers to be 100% satisfied with their purchase. If you are not completely satisfied with your Oilaway face wash sheets, you can return them for a full refund within 30 days of purchase.

• How do I return my Oilaway face wash sheets?

To initiate a return, please contact our customer service team at [insert contact information here]. We will provide you with instructions on how to return your product and issue your refund once we receive it.

• What is the cost of shipping for Oilaway face wash sheets?

We offer free shipping for all orders of Oilaway face wash sheets within Canada.

• Can I cancel my order after it has been placed?

If you need to cancel your order for any reason, please contact our customer service team as soon as possible. If your order has not yet been shipped, we will be happy to cancel it and issue a full refund.

• What happens if my Oilaway face wash sheets are lost or damaged during shipping?

If your product is lost or damaged during shipping, please contact our customer service team right away. We will do our best to resolve the issue.

• Are Oilaway face wash sheets suitable for sensitive skin?

Our Oilaway face wash sheets are formulated specifically for oily skin types. If you have sensitive skin, we recommend using our product with caution, as it may not be as suitable for your skin type.

• Are your products cruelty-free?

Yes, all of our products, including Oilaway face wash sheets, are cruelty-free and not tested on animals.

 

• Can I use Oilaway face wash sheets if I have dry skin?

Our Oilaway face wash sheets are specifically formulated for oily skin types, and may not be as effective for those with dry skin. However, if you have a combination skin type, you may find that our product helps to target oily areas without drying out the rest of your skin.

• How often should I use Oilaway face wash sheets?

We recommend using our Oilaway face wash sheets once or twice a day, depending on your individual skincare needs.

• Will Oilaway face wash sheets remove makeup?

Our Oilaway face wash sheets are primarily designed to target oily skin, and may not be as effective at removing makeup as other products. We recommend removing your makeup with a separate product before using our Oilaway face wash sheets.

• Are Oilaway face wash sheets environmentally friendly?

Yes, our Oilaway face wash sheets are made from natural ingredients and are designed to be more eco-friendly than traditional liquid face washes. Additionally, the packaging for our product is recyclable.

• Can I use Oilaway face wash sheets if I have acne-prone skin?

While our Oilaway face wash sheets are not specifically designed to treat acne, they may be helpful in reducing excess oil that can contribute to breakouts. However, if you have severe or persistent acne, we recommend consulting with a dermatologist for personalized skincare advice.